CenturyLink will work to help California modernize the state’s 911 emergency call system under a new agreement with the governor’s Office of Emergency Service.
Avaya has introduced a location reporting technology designed to help first responders receive data about the position of a caller’s device in the event of a critical situation.
NICE has partnered with AGENT511 to integrate a text-to-911 recording technology with a multimedia messaging platform to help customers manage public safety communications. The partnership seeks to combine NICE Inform and AGENT511’s TEXTBLUE for public safety answering points to record text messages from the latter platform and produce an incident report by gathering data from 911 calls, radio transmissions, operator screens, […] More
General Dynamics will develop, deploy and maintain a new 911 emergency call-handling system for Fairfax County, Virginia under a contract with the jurisdiction’s government. The company said Monday it will replace Fairfax County’s legacy system with an Internet Protocol-based Next Generation 9-1-1 system that works to support five answering points and facilitate emergency access to existing public networks. Fairfax County […] More
The Commonwealth of Virginia has enlisted Michael Baker International to help refine a geospatial information systems roadmap for the state. Under the contract, the company will help update the Virginia Information Technologies Agency’s 5-Year GIS Strategic Plan for 2015-2020, which seeks to reap the benefits of geospatial data to improve public service, Michael Baker said Tuesday. […] More