Booz Allen, Conversable Partner to Offer Automated Interactive Messaging For Customer Service
Booz Allen Hamilton has partnered with Conversable to jointly test and deliver automated interactive messaging tools and services to support customer care. The team will explore messaging, natural language processing, machine learning and artificial intelligence technologies to address two areas of customer needs including integrated and tailored customer service as well as on-demand access to content, products and services, Booz […] More