Acumen Solutions and the Department of Veterans Affairs have teamed up to build a system that will manage program applications and triage cases through the Salesforce platform.
Acumen Solutions has launched a new platform designed to help government agencies manage customer correspondence in print, on mobile and online. The Correspondence Management-a Salesforce Fullforce Solution for Government works to automatically route citizen service requests to the applicable lines of business, Acumen said July 31. “Public sector organizations spend countless hours managing important correspondence […] More