Three Booz Allen Hamilton executives said there are five myths about change management in government information technology modernization and the first notion that should be debunked is that change management should concentrate on end users. “Successful change management requires a whole cultural change that goes beyond end users to encompass the entire stakeholder community – from your delivery teams and business units to your end user community,†Booz Allen’s Juli Dixon, Ben Marglin and Andrew Mason wrote in an FCW article published Thursday.
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