Carahsoft’s Tiffany Goddard: Agencies Should Begin With Improving Employee Experience
Tiffany Goddard, director of customer experience and engagement solutions at Carahsoft Technology, said government agencies looking to improve CX should start with enhancing employee experience. “Employees can be the most underutilized asset for organizations, so it is important for agencies to understand what employees need for peak performance,” Goddard wrote in a blog post published […] More